The Andrew Customer Support Center (CSC) invites you to contact us, whenever you feel we can provide service to you or your customers. Andrew Wireless Solutions encourages and welcomes your comments and suggestions on how our Customer Support Center may better meet your expectations.
North America
Any Location (International) to U.S.A.
Telephone, Toll Free:
+1-800-255-1479
Telephone:
+1-779-435-6500
Fax Number, Toll Free:
+1-800-349-5444
Fax Number:
+1-779-435-8579
Other Support Resources
ACTIVE PRODUCTS, including:
Power Amplifiers, MCPA, SCPA
Tower Mounted Amplifier, RxAIT
Teletilt® RET System
Geometrix UTDOA
Geometrix Mobile Location Center (MLC)
Multivendor Automated Test Equipment (MATE)
24 hour Technical Assistance:
North America (toll free) to U.S.A. -
Telephone 1-800-279-8185
Any Location (International) to U.S.A. -
Telephone + 1-703-726-5556
Satcom Technical Support
The former Andrew Satellite Communications business will be operated as a newly-formed, independent company called ASC Signal Corporation. Press Release >>
The CSC has global access support capabilities, through Universal International
Freefone Numbers (UIFN). UIFNs provide a relatively new international service
that enable callers to dial toll free from many countries using the same
number. The numbers are 11 digits following the international access code.
(Note: This access code is different in each country.) Current countries
and dialing instructions where UIFN voice and fax numbers are available:
UIFN Phone Numbers
UIFN Fax Numbers
Australia:
0011-800-0-255-1479
0011-800-0-349-5444
China:
00-800-0-255-1479
00-800-0-349-5444
Hong
Kong:
001-800-0-255-1479
002-800-0-349-5444
New
Zealand:
00-800-0-255-1479
00-800-0-349-5444
UK:
00-800-0-255-1479
00-800-0-349-5444
Please continue to watch our website for updates as additional UIFN numbers for Andrew Wireless Solutions become available.
The Andrew CSC staff is available to handle your inquiries and technical support needs Monday through Friday, 7 a.m. to 7 p.m., U.S. Central Time. Call for emergency order processing anytime 7 days a week, 24 hours a day, no matter where you are calling from. With full product training on Andrew products, the CSC provides global knowledge to solve your local problems.
Comments, Suggestions, Requests
If you need additional information about our products or services you may complete this form.
Integrated Cabinets
If you are an established customer, you may contact your CommScope Customer Service representative directly.
If you are not a current customer, please contact CommScope Inside Sales:
CommScope Integrated Cabinets
Attn: Product Line Manager
1300 East Lookout Drive
Richardson, Texas 75082
800-422-2638 ics@commscope.com
Apparatus (formerly ExchangeMAX)
Customer Service: 877-687-4305 (toll free) or 402-691-2057 rnolan@csmfg.com