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Support Contacts

The Andrew Customer Support Center (CSC) invites you to contact us, whenever you feel we can provide service to you or your customers. Andrew Wireless Solutions encourages and welcomes your comments and suggestions on how our Customer Support Center may better meet your expectations.

North America Any Location (International) to U.S.A.
Telephone, Toll Free: +1-800-255-1479 Telephone: +1-779-435-6500
Fax Number, Toll Free: +1-800-349-5444 Fax Number: +1-779-435-8579
 

Other Support Resources

ACTIVE PRODUCTS, including:
  • Power Amplifiers, MCPA, SCPA
  • Tower Mounted Amplifier, RxAIT
  • Teletilt® RET System
  • Geometrix UTDOA
  • Geometrix Mobile Location Center (MLC)
  • Multivendor Automated Test Equipment (MATE)
24 hour Technical Assistance:
Network, Measurement and Optimization

Wireless Caller Location

For Geometrix technical support, use the phone numbers listed above under Active Products.


Spectrum Management for Wireless Networks

Satcom Technical Support
The former Andrew Satellite Communications business will be operated as a newly-formed, independent company called ASC Signal Corporation. Press Release >>

For information on ASC Signal visit http://www.ascsignal.com/

Universal International Freefone Numbers

The CSC has global access support capabilities, through Universal International Freefone Numbers (UIFN). UIFNs provide a relatively new international service that enable callers to dial toll free from many countries using the same number. The numbers are 11 digits following the international access code. (Note: This access code is different in each country.) Current countries and dialing instructions where UIFN voice and fax numbers are available:

  UIFN Phone Numbers UIFN Fax Numbers
Australia: 0011-800-0-255-1479 0011-800-0-349-5444
China: 00-800-0-255-1479 00-800-0-349-5444
Hong Kong: 001-800-0-255-1479 002-800-0-349-5444
New Zealand: 00-800-0-255-1479 00-800-0-349-5444
UK: 00-800-0-255-1479 00-800-0-349-5444

Please continue to watch our website for updates as additional UIFN numbers for Andrew Wireless Solutions become available.

The Andrew CSC staff is available to handle your inquiries and technical support needs Monday through Friday, 7 a.m. to 7 p.m., U.S. Central Time. Call for emergency order processing anytime 7 days a week, 24 hours a day, no matter where you are calling from. With full product training on Andrew products, the CSC provides global knowledge to solve your local problems.

 
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